Last updated: 16-09-2026
At OnlineSportsStore, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we protect it when you use our website.
Website: https://onlinesportsstore.co.uk/
1. Who We Are
Online Sports Store is an online sports retailer offering a wide range of sports equipment, clothing, accessories and related products.
When you visit or shop on our website, we may collect and process certain personal information to provide our services, process orders and improve your shopping experience.
2. Information We Collect
Depending on how you use our Website, We may collect information such as:
- Your name
- Billing and delivery address
- Email address
- Telephone number
- Account login details
- Order and purchase information
- Information you provide through contact forms or customer support
- Website usage information
- IP address and browser information
- Cookie and similar tracking information
You only need to provide personal information when it is necessary for your order, account, enquiry or other interaction with our website.
3. How We Use Your Information
We May use your information to:
- Process and deliver your orders
- Manage your customer account
- Communicate with you about your orders
- Respond to your questions and enquiries
- Provide customer support
- Process payments securely
- Improve our website, products and services
- Prevent fraud, spam and other misuse
- Meet legal and regulatory requirements
- Send marketing communications where you have given permission to receive them
We do not use your personal information for purposes that are unrelated to your interaction with our website without an appropriate legal basis.
4. Orders and Payments
When you place an order with Online Sports Store, we need certain personal information to process and fulfil your purchase.
This may include your name, contact details, billing address, delivery address and order information.
Payments may be processed through Third-party payment providers. We do not normally store your complete payment card details on our website. Payment information may be handled directly by the relevant payment provider according to its own privacy policy and security practices.
Free delivery on orders over £50
5. Cookies
Our website uses cookies and similar technologies to make the website work properly and improve your browsing experience.
Cookies may be used to:
- Remember items in your shopping basket
- Keep you logged into your account
- Remember website preferences
- Understand how visitors use our website
- Improve website performance and functionality
- Support security and fraud prevention
Some cookies may be placed by third-party services used on our website.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect how some parts of our website work.
6. Comments and Reviews
If you leave a comment, product review or other public content on our website, the information you provide may be visible to other website visitors.
We may also collect technical information such as your IP address and browser information where necessary to help detect spam, fraud or misuse.
Please avoid including private or sensitive information in comments or reviews that you do not want to make publicly available.
7. Contact Forms and Customer Support
If you contact us through our website, email or another customer service channel, we may collect the information you provide, such as your name, email address, telephone number and details of your enquiry.
We use this information to respond to you and provide customer support.
8. Sharing Your Information
We may share relevant personal information with trusted third parties when necessary to provide our services.
For example, information may be shared with:
- Payment processing providers
- Delivery and courier companies
- Website hosting and technical service providers
- Website security and spam prevention services
- Analytics or marketing service providers, where applicable
- Professional advisers or authorities where required by law
We only share information where there is a legitimate reason to do so and, where required, an appropriate legal basis.
9. Third-Party Websites and Services
Our website may contain links to or embedded content from third-party websites and services.
If you follow a link or interact with third-party content, that third party may collect information about you according to its own privacy policy.
We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
10. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.
For example, order and transaction information may need to be retained for accounting, legal, tax, fraud prevention or other legitimate business purposes.
The exact retention period may depend on the type of information and our legal obligations.
11. Your Privacy Rights
Depending on applicable data protection laws, you may have rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Request deletion of your personal information where legally permitted
- Ask us to restrict certain processing
- Object to certain uses of your information
- Request a copy of your personal information
- Withdraw consent where processing is based on consent
Some requests may be subject to legal or regulatory requirements that allow or require us to keep certain information.
To exercise your privacy rights, please contact us using the details provided below.
12. How We Protect Your Information
We take reasonable technical and organizational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
However, no website or online service can guarantee complete security. You should also take reasonable steps to protect your account information and password.
13. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent.
If you believe that a child has provided personal information to us without the necessary permission, please contact us so that we can review the situation and take appropriate action.
14. Changes to This Privacy Policy
We may Update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements or the way we process personal information.
Any updates will be posted on this page, and the “Last updated” date will be changed where appropriate.
15. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Online Sports Store
Website: https://onlinesportsstore.co.uk/
Email: sa***@******************co.uk
We will do our best to respond to your privacy-related questions and requests as soon as reasonably possible.